Introduction

These terms and conditions (T's and C's) are our user agreement with you, and they regulate all the associated interactions we have with you in relation to the King Price website (site), self-service portal (SSP), mobile app (app) and services relating to the use thereof, including the use of our WhatsApp channel (the services).
This doc serves to introduce you to the various T's and C's which become applicable to your relationship with us in relation to:
  • The use of our site, SSP, app and WhatsApp
    • The T's and C's for the use of our site, SSP, app and WhatsApp.
  • Our products
    • Our general insurance and product terms and conditions.
  • Competitions and promotions
    • The T's and C's for our campaigns, competitions and promotions.
    The interactions regulated by these T's and C's are:
  • Your access to and use of the services defined above and provided by the King Price group of companies (King Price, we, us and our).
  • Your access to, and use of, the services associated with our site, SSP, app, and WhatsApp channel, the accessing of the info published on our app, applying for products or services, making use of the payment functionality, as well as participating in campaigns, competitions and promotions which we run from time-to-time.
  • Our processing and sharing of your info in order for you to apply for products and/or services, as well as to enable us to deliver such products and/or services to you.

The use of the defined services defined

If applicable, your attention is drawn to the provisions of the clauses below which:
  • Limit in any way the risk or liability of King Price or any other person.
  • Constitute an assumption of risk or liability by you.
  • Impose an obligation on you to indemnify us or any other person for any cause.
  • Constitute an acknowledgement of any fact by you.
We reserve the right to amend these T's and C's at any time, and such changes will become effective when they're posted to our site or on our app. Your continued use of the services will represent your agreement to be bound by these T's and C's. We therefore recommend that, when you make use of the services, or access our app or the site, you regularly read these T's and C's.

Access to our site

By accessing and using the site and services and, in particular, indicating your acceptance of these T's and C's, you agree to be bound by them. The content of the site is proprietary to us and/or otherwise used in terms of a written licence agreement between King Price and the proprietor of such content. As such, when you visit our site, we give you a limited licence to access and use our info for personal use.
You may download a copy of certain info on the site to your personal device, for your personal use only, and provided that you don't delete or change any copyright symbol, trademark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights. Except as permitted under applicable intellectual property legislation, you're not permitted to copy, reproduce, republish, distribute or display any of the info on the site, without our prior written permission.
The licence to access and use the info on our site also doesn't include the right to use any data mining robots or other extraction tools. The licence also doesn't permit you to metatag or mirror our site without our prior written permission.
We reserve the right to serve you with a notice if we become aware of your metatag or mirror our site without our prior written permission, we reserve the right to take appropriate legal steps in order to protect and enforce our rights.

Access to our app

When you install, download and use our app, you may be required to accept additional T's and C's which are applicable to our app, as well as the end-user licence agreement (the EULA) of certain third party suppliers or vendors. While the EULA of a third party supplier or vendor is independent from these T's and C's, and establishes a separate legal relationship that you're bound by, you agree that any applicable T's and C's set forth herein and relating specifically to our app, as well as independent T's and C's of use for our app and the EULA, will apply to your use of our app.
By accessing and using our app and services, and in particular indicating your acceptance of these T's and C's, you agree to be bound by them. The content of our app is proprietary to us and/or otherwise used in terms of a written licence agreement entered into between us and the proprietor of such content. As such, when you visit our app, we give you a limited licence to access and use our info for personal use.
You're permitted to download a copy of certain info on our app to your personal device, for your personal use only and provided that you don't delete or change any copyright symbol, trademark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights. Except as permitted under applicable intellectual property legislation, you're not permitted to copy, reproduce, republish, distribute or display any of the info on our app, without our prior written permission.
The licence to access and use the info on our app also doesn't include the right to use any data mining robots or other extraction tools. The licence also doesn't permit you to metatag or mirror our app without our prior written permission.
We reserve the right to serve you with a notice if we become aware of your metatag or mirror of our app without our prior written permission, and we reserve the right to take appropriate legal steps in order to protect and enforce our rights.

Contractual capacity

You warrant that you're at least 18-years-old and have the necessary contractual and mental capacity to enter into and be bound by these T's and C's. Where you act on behalf of a legal entity, you warrant that you have the necessary authority and capacity to enter into and bind them to these T's and C's.

Communications with you

When you use the services, you opt-in to the use of various electronic communication channels, including email, SMS and WhatsApp. All info records that you send to us using any of these forms of electronic communications may be stored electronically by us, as well as the providers of the relevant channel, for example WhatsApp. We take reasonable steps to ensure that any third parties, with whom your info is stored, are bound by acceptable confidentiality obligations. However, it's your responsibility to familiarise yourself with WhatsApp's T's and C's and privacy policy.
Any electronic communication, including, email, SMS, WhatsApp or telephonic messages sent to you will be considered as having been received by you when such communication is sent, unless the contrary is proven. This may include, but isn't limited to, app push notifications. As such, it's your responsibility to provide, at your own expense, any access to the internet, data or any required devices for purposes of such electronic communication.
If you don't wish to communicate with us via any specific channel, you may email us us to opt-out and change your communication preferences. Please note that for operational, contractual and regulatory compliance reasons, you can't opt out of certain channels of communication as we're legally required to use them to share material info about your policy with you.
Although we take all reasonable steps to protect your personal data and maintain confidentiality, we can't guarantee the security or integrity of any info you transmit to us online and specifically through the use of social media platforms such as WhatsApp. Your use of any third party platform is subject to the T's and C's applicable thereto, and you agree that you do this at your own risk. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically meet any legal requirements for such communications to be in writing.

Your account

Our site and app offer various services, including the access to use of the self-service portal, as well as info pertaining to King Price, our products and services, as well as your ability to participate in campaigns, competitions and/or promotions which we run from time to time. The use of any of these services is at your own risk.
If your use of our services requires you to create an account, you're obliged to keep your access details (including your username and password) confidential and not allow other people to use them. You accept full responsibility for all activities that occur under your unique access details or password and accept responsibility for sharing your username and password. You're only permitted to use 1 account and, if you use more than 1 account, we reserve the right to revoke all your access to our services.
Once you've logged onto our site or app, certain info, functionalities and other features of those services will be accessible to you the next time you visit, without having to re-enter your password. You acknowledge and agree that the following actions are material breaches of these T's and C's:
  • Signing in as, or pretending to be, another person.
  • Transmitting material that violates, or could violate, the intellectual property rights of others or the privacy of others.
  • Using the services in a way that's intended to harm, or could result in harm, to you or to other users of our services.
  • Gathering info, and specifically personal data, about others without getting their prior written consent.
You also agree that any use of your access details shall be regarded as if you were the person using such info.

Complete disclosure of facts

As you know, we may need you to disclose certain personal data to us. It's always in your best interests to keep this info accurate, current and complete and as such, you guarantee that all info provided to us will be true, accurate, current and correct, and you undertake to update the info regularly, as well as if and when required. You guarantee that you've fully disclosed all facts and agree that your failure to do so will result in a material breach of these T's and C's, as well as any other agreements which relate to them.

Third party products and services

At our discretion, our services may include references to, or facilitate access to, products offered or services rendered by third parties and may provide links to the websites and/or web-applications (collectively referred to as sites) of third parties. These third party service providers and their sites have separate and independent T's and C's and privacy policies applicable to their products, services and respective sites. We bear no responsibility or liability for the products offered or services rendered by such third parties, or the content and services provided through or by means of their respective sites, regardless of whether such site bears our corporate branding or not.
We make no warranties or representations whatsoever regarding the products offered or services rendered by any third party or the content or activities of third party sites that may be accessed or used through or by means of our app and services. You acknowledge that we merely facilitate your access to such third parties' products, services or sites and don't offer the products or render the services of such third party to you.
You acknowledge that neither we, nor our directors, prescribed officers, agents or assigns, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the content of a third party, as well as any functionality of their sites and the products offered or services rendered through or by means thereof, or of any linked site, even if we're expressly told about it.